Terms & Conditions

Acceptance of Terms

By accessing and using www.zainajewellers.com, you agree to be bound by these Terms & Conditions. These terms may be updated periodically, and continued use of the website constitutes acceptance of any revisions.

Eligibility

• Minimum age: 18 years
• Must comply with Indian laws
• Users accessing from outside India must follow local laws

Pricing & Payments

• Prices are subject to change without prior notice
• Final price is as per the date of purchase
• All prices include applicable taxes (GST)
• Payments accepted in INR for Indian orders
• International cards may incur currency conversion charges

Order Verification (KYC & PAN)

• PAN card mandatory for purchases above ₹2,00,000
• Identity verification may include government ID proof, address proof, and card verification
• Order will be processed only after successful verification
• Mismatch may result in cancellation

Order Acceptance

• Order confirmation occurs only upon dispatch
• Partial orders may be accepted separately
• Zaina Jewellers reserves the right to accept or reject orders

User Registration

• Registration is required for transactions
• Personal details collected as per our Privacy Policy
• One-time registration for future convenience
• Users are responsible for account information accuracy

Gift Cards

• Can be used on our website and mobile platform
• Cannot be redeemed for cash
• Cannot be used to purchase other gift cards
• Valid for a specified duration only
• Lost or misused cards are not the responsibility of Zaina Jewellers

Website Security

• No unauthorized access or data breach attempts
• No system vulnerability testing
• No transmission of harmful software or spam
• Violations may lead to legal action

Fraudulent Activities

• Recovery of losses and legal costs
• Legal proceedings may be initiated

Disclaimer

• The website and its content are provided on an "as-is" basis
• No guarantee of accuracy or completeness
• Product colors may vary due to display differences
• Packaging may differ from images
• No warranties unless explicitly stated

Intellectual Property

• All content on the website is owned by Zaina Jewellers (images, designs, text, and software)
• Cannot be copied, reproduced, or used commercially
• Personal use only is permitted

External Links

• We are not responsible for external website content
• Users should review third-party policies independently

Limitation of Liability

• Not liable for indirect or consequential damages
• Maximum liability limited to amount paid by customer

User Submissions

• Any feedback or content shared by users becomes the property of Zaina Jewellers
• No obligation to compensate for submissions
• Users are responsible for their submissions

Indemnification

Users agree to indemnify Zaina Jewellers against any claims arising from misuse of the website.

Governing Law

• These terms are governed by Indian law
• Jurisdiction: Ambur, Tamil Nadu

Force Majeure

We are not liable for delays caused by events beyond our control.

• Natural disasters
• Government restrictions
• Transportation delays
• Unforeseen events

Termination

• We reserve the right to suspend or terminate access to the website
• Can be done without prior notice
• Does not affect pending payment obligations